This privacy policy sets out how we comply with our obligations under the Privacy Act 1988 (Privacy Act). Cash Direct will act to protect your personal information in accordance with the Australian Privacy Principles (APP) under the Privacy Act. This can be found at https://www.oaic.gov.au/privacy/australian-privacy-principles.
In this Statement, “Cash Direct” means Cash Direct Pty Ltd, it’s subsidiary is CD Advance Pty Ltd (“CD Advance”), Credit Representative Number 516440, and affiliate St James Finance Corporation Pty Ltd (“St James”). Each Group company may perform a different role with respect to your loan.
For example CD Advance, as an Australian Credit Representative of Cash Direct, will use Cash Direct to manage your loan and collections. Cash Direct may use the services of St James to assist with researching and securing your loan. Information about you from which your identity is apparent or can reasonably be ascertained (“your personal information”) will be collected by Cash Direct when you complete and submit an online application from the Cash Direct website. Cash Direct collects your personal information in order to consider your application for a loan and, if approved, to administer your loan contract. Cash Direct will use your personal information for this purpose, for
the purpose of giving you information about other products or services Cash Direct can offer you such as Bad Credit repair and loans from third party credit providers. If you do not provide your personal information, we may be unable to consider your application for a loan.
As part of our application and credit process, Cash Direct Pty Ltd (ACN: 129 259 605) (“Cash Direct”, “we”, “us”, “our“) will collect personal information about you (“Personal Information”) and can provide this personal information to Credit Reporting Bodies (“CRBs”) for the purposes of obtaining a credit report about you or to assist the CRBs to create or maintain a credit information file about you. You have the option not to identify yourself however if your Personal Information is not provided, we will not be able to initiate our application and approval process to provide you a loan. Some of this information is required by the Anti-Money Laundering (“AML”) and Counter-Terrorism
Financing (“CTF”) Act 2006.
We are permitted to collect your Personal Information as per laws relating to the provision of credit, and we adhere to the Australian Privacy Principles and the Privacy Act 1988 and our own Privacy Policy which may vary from time to time.
Any information you provide Cash Direct, either using the internet or by any other means, is only collected for purposes which are reasonably necessary for one or more of Cash Direct business functions or activities. These purposes may include the following:
Complete a detailed application process
Undertake analysis on our portfolio of loans from time to time
Determine your overall credit worthiness and appropriate amount and terms for your loan
Ensure we comply with regulatory and legal requirements
Marketing: Unless you tell us not to, we will also use your Personal Information to keep you informed of offers and information regarding our services.
As part of your application process and our management of Cash Direct, we may need to exchange your Personal Information with third parties, including:
Associated companies who provide supporting services to Cash Direct, including St James Finance Pty Ltd
ABN 44 066 240 953 (“St James”) and their employees
Our professional advisors, contractors and other service providers such as Landas Global Pty Ltd
ACN 640 306 065 (“Landas”) and their employees
Credit Reporting Bodies (“CRBs”) and Loan Collection Bodies (“LCBs”) including Equifax Pty Ltd, Illion Australia Pty Ltd (Milton Graham) and other such companies that provide information about the credit worthiness of our loan applicants and help us make late or loan default collections on our behalf. This will include, using your information to confirm your identity, checking your information with the relevant Official Record Holder, obtain a detailed credit report about you, inform the CRBs that you have applied for a loan with us and your standing with us as a borrower. We may also disclose any failure by you in meeting your payment obligations, in relation to consumer credit in
conjunction with the CRBs policies. It will also include LCBs making contact with you directly, on our behalf, to recover money owed to us.
Direct Debit Service Providers including Payway (Westpac Bank), Zepto Payments Pty Ltd (“Zepto”) formerly known as Split Payments Pty Ltd, and Monoova Services. You can view the DDRSA for Zepto using this link Direct Debit Request Service Agreement (zepto.com.au) and their DDR via this link Direct Debit Request (zepto.com.au) You can view the DDRSA for Monoova using this link https://www.monoova.com/ddrsa.
Referees included in your application, including your current or previous employers and landlords or others provided by you.
Government departments we may be required by law to disclose your Personal Information to, our bank and payment system organisations.
Other credit providing institutions. This will include exchanging credit information that has any bearing on your credit worthiness, including whether we can approve you loan and when you have defaulted on your loan contract with us or the other credit providing institution.
Our insurance providers and other professional service organisations we engage, including legal firms, collection companies, accounting firms, tax advisors.
Your legal and financial advisors.
Systems support and administrative service providers located overseas with whom we take reasonable steps to ensure they comply with Australian privacy laws or we will seek your consent to the disclosure.
Cash Direct may provide any or all information to you through electronic communication in accordance with the Electronic Transactions Act 1999 and the National Consumer Credit Protection Act 2009, including but not limited to:
Notices and disclosure documents about your credit application such as a copy of your assessment or Credit Guide
Any other notices or information required by law or from Cash Direct
Therefore:
Paper based documents may no longer be given
Electronic communications must be regularly checked for documents
Consent to the giving of documents by electronic communication may be withdrawn at any time
You authorise Cash Direct to act on instructions you send to them electronically
Cash Direct takes all reasonable care to preserve the security of personal information collected or submitted to us both electronically and physically, in accordance with this document and further information provided on the Cash Direct website. Cash Direct has an ongoing review process with respect to technology that improves or helps with security and storage of your information. As no data transmission over the Internet can be guaranteed as totally secure, Cash Direct cannot guarantee the security of any information you transmit to us or which is generated from our online products or services and you engage with us at your own risk.
In accordance with the AML and CTF Acts, you may access information that we hold about you at any time, by contacting us via the website or directly by email or phone.
You have the right to request a copy of your credit reporting information from CRBs: once a year; or if it relates to our refusal to provide you with credit; or you wish to correct information held on you.
You may request a credit reporting agency not to use your credit reporting information for the purposes of pre-screening or direct marketing by a credit provider or where you believe on reasonable grounds that you have been, or are likely to be, a victim of fraud.
For further information, visit our website at: www.cashdirect.com.au or contact us in the following ways:
Email: customerservice@cashdirect.com.au
Post: PO Box 220 Fremantle WA 6959
For our Small Loans of $2,000 or less, an APR (Annual Percentage Rate) doesn’t apply. These are fee-based only, and so they don’t have an APR. The establishment fee is 20% of the amount borrowed and the monthly fee is 4% of the amount borrowed.
For example, a loan of $1,000 repaid over 4 months equates to a total payable of $1,360. This is comprised of $1,000
principal (the amount borrowed), $200 establishment fee, and a total of $160 in monthly fees.
For our Medium Loans between $2,001 and $5,000. The base interest rate may vary depending on the loan product. The maximum rate we use is 48% and an Establishment Fee of $400.
Terms for our Small Loans are up to 3-12 months, and for our Medium loans, it is 3-24 months. With each, you can
repay your loan any time without being charged additional fees, and it will reduce your interest and fee cost overall.
Cash Direct Pty Ltd (ACN: 129 259 605; Australian Credit Licence 393862) is a specialist in providing cash loans to its customers when they need it
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